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If you cancel your booking within 24 hours of booking, you can choose either to a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit or Transferable Flight Credit TM (depending on the fare) to buy a future flight.
- Travel Funds, Refunds, and Reimbursements | Southwest Airlines
I want to know the refund policy when Southwest cancels my...
- Refund Policy If Southwest Cancels Your Flight | Southwest Airlines
If your flight is canceled by Southwest and you choose to...
- Options If Your Flight is Delayed, Canceled, or Disrupted | Southwest ...
If you have been affected by a Southwest-initiated...
- Change or Cancel Flight | Southwest Airlines
Most flights can be changed or canceled through our website...
- Travel Funds, Refunds, and Reimbursements | Southwest Airlines
You may be eligible for a full or partial refund of your unused accommodation, ground transportation, and activities arrangements booked for the same trip through Southwest Vacations if Southwest Airlines disrupts your flight itinerary.
I want to know the refund policy when Southwest cancels my flight. I didn't cancel my reservation and I didn't travel. What happens now? I want to request reimbursement for costs due to a delayed or canceled flight. I need a receipt. Booking.
If your flight is canceled by Southwest and you choose to not to travel as a result, you may receive a flight credit or Transferrable Flight Credit; however, you are entitled to a method-of-payment refund upon request for the unused transportation – even for non-refundable tickets.
If you decide not to travel as a result of a significant flight delay or Southwest-initiated cancellation, you can cancel your reservation and then either a) request a method-of-payment refund or b) hold the value of the ticket as a flight credit that you can use to buy a future flight.
If you have been affected by a Southwest-initiated cancellation, you can self-serve and change each flight date/time in your original reservation, both the impacted and non-impacted, by up to 14 days from your original travel date and up to two times at no additional cost.
Most flights can be changed or canceled through our website or the Southwest app without needing to call. Look for the Manage Reservations option on our website or app, pull up your reservation, and then tap or click either the Change or Cancel option.
