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There is no number to call. Customer Relations is not a call center. Usually, there's far too much research to be done on a particular claim to make a call center environment efficient. You can request a call in your submission, however it's never a guarantee.
- Best way to contact AA customer service? : r/americanairlines - Reddit
Does anyone have an actual email address for the customer...
- Best way to contact AA customer service? : r/americanairlines - Reddit
Does anyone have an actual email address for the customer service at American Airlines? I have a letter (mostly positive) I want to send.
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
Use this number (800) 222-2377; it's a five-minute wait at the longest. Just a little hidden gem I found. I know I'm not the only one that's been having issues getting into contact with anyone regarding flight changes/cancelations. I spent a total of….
So last week I emailed customer relations about the poor customer service experience I had to get my issue resolved. The first email went out last Monday, no response. I called the customer service hotline, spoke to a new customer service rep who was far more helpful and polite.
The best service at American is the ConciergeKey help desk, but yes, customer relations takes a while to reply
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.
