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  1. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.

  2. 5 Ιουλ 2024 · The general complaints you see about American Airlines on social media and from Tripadvisor reviews are pretty consistent with the types of complaints logged in the March 2023 Air Travel Consumer Report. The most prominent is about flight delays and cancellations.

  3. Contact American. Receipts and refunds. FAQs. Agency reference. Cargo, Opens another site in a new window that may not meet accessibility guidelines. Bag and optional fees. Customer service and contingency plans. Conditions of carriage. About American. About us. We're hiring! Join our team, Opens another site in a new window that may not meet ...

  4. Refunds (request or status check) If you bought your ticket or related travel products and services through American Airlines, you can request a refund or check your refund status. If you bought your ticket from a travel agent or on another website, contact them for refund help.

  5. Compare and book American Airlines: See traveler reviews and find great flight deals for American Airlines.

  6. Online dispute resolution. Although we would ask that you reach out to American Airlines Customer Relations first, you can log your complaint with CAA’s Passenger Advice and Complaints Team (PACT) by completing the online complaint form via the CAA website.

  7. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.