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Start a new complaint or claim – make a claim for baggage, expenses or compensation for disrupted flights, or make a complaint about your experience with us. Track and update your case or claim. Before you get in touch with us about an existing complaint or claim, it’s a good idea to have your case reference number to hand.
- Disruption Claim
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- Contact US
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- Ba-Customer-Portal
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- Baggage Claim Form
Uploading your documents. Supported file formats include:...
- Seating Changes and Refunds
If your flight is operated by one of our partner airlines....
- Disruption Claim
Use this portal to submit or track your feedback and claims for British Airways. You can also find helpful information and contacts for different types of cases.
13 Ιαν 2014 · British Airways Complaints Procedure. Hello. I have for a few years been a loyal BA customer with no problems but a recent flight I had from LHR to LCA was one that left me less than impressed. I was wondering if it was at all worth complaining - i.e. do they actually do anything about complaints? Thanks. James. Reply. Jan 13, 2014, 1:53 am. # 2.
31 Μαΐ 2024 · Knowing how to make a complaint to British Airways can allow you to seek resolution with confidence, hold the airline accountable and feel informed about your options. Below, you can explore a step-by-step guide to lodging an effective complaint with this major international airline:
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This policy outlines the ways you can provide feedback or make a complaint. We are a customer-orientated business and we are dedicated to meeting the needs of our passengers. We hope that you don’t have to make a complaint about the service you receive at Heathrow, but we
