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  1. you’ll have to continue typing “customer service” on chat to get a human to help you. It is a slow process but they have helped me w my issue in the recent past.

  2. I have spent over 7 hours on hold on the phone this week. I have also tried to send a Facebook message and use their live chat several times. I haven’t gotten any response.

  3. A good customer service experience isn't having you take codes and links. They fix it and send you an email with any booking codes or anything you need afterward. It's the CSR's job to fix the problem, not yours.

  4. Chat With Us. At Frontier, it is our mission to make your experience easy, affordable and enjoyable. Have a question for us or need assistance with an existing reservation? We're here to help 24x7!

  5. Frontier Airlines Customer Service. We are here to help you. For help answering general questions, use our live chat for customer support 24/7.

  6. 19 Δεκ 2022 · Before, Frontier flyers could call a traditional customer service line to get help with issues such as reservations, cancellations or lost bags. Now, flyers needing assistance must either use a 24-hour live chat available on the airline's website, reach out on social media channels, send an email or file a written complaint, per the airline.

  7. 26 Νοε 2022 · Frontier Airlines has scrapped its telephone customer service line. The airline has switched to chat to give information as "efficiently" as possible, CNBC reported. Frontier said this...