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Check-in If you have a non-urgent inquiry, compensation, or refund request, we recommend contacting our Customer Service by filling out a claim form . Please pay special attention when selecting the category.
Please be advised that if you originally paid for your booking with WIZZ Account credits, you can request refund only in the form of WIZZ Credits – it is not possible to convert to another payment type. If you purchased a Plus Fare ticket, or have a reservation with WIZZ Flex, you may request a refund of your purchase price.
22 Φεβ 2021 · The automated process means that for passengers whose flights have been cancelled, based on the option selected by the customer, Wizz Air will automatically refund 120% of the original fare in airline credit, or give passengers the option to receive a 100% cash refund to their original payment method or the chance to rebook for free.
Here’s all you need to know to file your claim and get compensation from Wizz Air. Filing your Wizz Air Claim. There are a few steps you need to take to file your claim under EC 261. If you file improperly, Wizz Air may reject your claim, so it’s important to be detail-oriented. Check claim eligibility; Unsure if your flight qualifies?
It can take up to 30 days for a decision to be made. If you win the claim, you have several options on how you can receive your compensation. It can be issued back to your bank account or original method of payment. Wizz Air may also offer travel credit, which you can accept if you want.
If you've recently experienced disruptions on flights Wizz Air provided, such as flight delays or cancellations, you might be entitled to compensation. As with any compensation claim, the first step is understanding your rights and the process for filing a claim.
This form should be submitted directly to Wizz Air customer service team, and be sure to keep a copy for your records. If you are worried about your compensation eligibility, try our claim checker. Check Your Claim Eligibility. What’s Next? Wizz Air should respond to you within six weeks; however, that’s not always the case.
