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  1. Claim submission. If you have a non-urgent inquiry, compensation, or refund request, we recommend contacting our Customer Service by filling out a claim form. Please pay special attention when selecting the category. Wrongly selected category might prolong the resolution time.

  2. Check-in We aim to proceed all the claims and written requests within 30 days . You can always check the status of your claim and claim history in your Wizz Account’s under Your Claim section .

  3. Please be advised that if you originally paid for your booking with WIZZ Account credits, you can request refund only in the form of WIZZ Credits – it is not possible to convert to another payment type.

  4. wizzair.com › en-gb › information-and-servicesWizz Air

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  5. what is the latest time check-in has to be completed online? CAN I CHECK-IN WITHOUT FINALISING ALL NAMES? IF I SELECTED PLUS FARE AND ADDED A FLEXIBLE TRAVEL PARTNER, CAN I STILL USE THE AIRPORT CHECK-IN?

  6. Wizz Air offers you to pay the compensation by Wizz Air Credit as per your selection. If you selected Wizz Air Credit then you will receive the credit to your WIZZ Account in a value of your compensation plus 20%.

  7. 22 Φεβ 2021 · The automated process means that for passengers whose flights have been cancelled, based on the option selected by the customer, Wizz Air will automatically refund 120% of the original fare in airline credit, or give passengers the option to receive a 100% cash refund to their original payment method or the chance to rebook for free.

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