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  1. Contact American Airlines customer relations online or by mail for compliments, concerns and questions about your past travel. You need to provide your contact information, mailing address, email address, confirmation code, ticket number, flight number, date of travel and origin and destination.

  2. If you wish to send an email to American Airlines Customer Relations directly, we ask that you include your record locator or ticket number, mailing address, flight numbers, origin and destination cities, dates of travel and full explanation of the reason for your contact.

  3. Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Contact us by mail.

  4. Agency Relations Desk inquiries may include issues involving: Policy and procedures clarification; Agency communications; GDS problems; PNR research; Paid seats; Check-in; TSA Pre ® Operational Hours: Monday – Friday 8:00 a.m. – 5:00 p.m. (Central Time) Email: agency.relations@aa.com

  5. American Airlines Group. 1 Skyview Drive, MD 8B351. Fort Worth, TX 76155. investor.relations@aa.com. (682) 278-0999. For Customer Relations inquiries, please visit: www.aa.com/customerrelations. Print this page. Email Alerts.

  6. prefunds.aa.com › refunds › refundsContactRefund | Contact - AA

    Email your Refunds question or comment to us. Travel Agencies with ARC/IATA or BSP may request travel agency refunds by selecting the appropriate email subject listed below. Ticket Number*

  7. www.theaacorporate.com › contactContact us | The AA

    Business Customers | AA (theaa.com) For other business customer enquiries, for example corporate or manufacturer partnerships or services, please contact: B2BEnquiries@theAA.com

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