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13 Ιουν 2023 · Customer service refers to support and assistance given before, during and after customers purchase a product or service. It includes a wide range of activities such as:...
Customer service is the support that organizations offer to customers before and after purchasing a product or service. In customer service, the organization's representative values both potential and existing customers equally.
16 Μαΐ 2024 · Customer service is the support you offer customers from the moment they contact your business to the months afterward. Learn why it’s so crucial in our guide.
14 Μαΐ 2019 · Customer support is the process of solving any customer challenges and pain points immediately via phone, email, live chat, tickets, or social media. Customer support not only ensures a smooth user experience but also strengthens the trust and loyalty between a brand and its customers.
15 Σεπ 2023 · At Help Scout, we define modern customer support as the act of providing timely, empathetic help that keeps customers' needs at the forefront of every interaction. Instead of the stereotypical view of customer service as a cost center, customer support teams are the face of the company.
6 Μαρ 2024 · Customer support is the team of people who help customers with a company's products or services. Learn what it is, why it's important — and how the pros do it. By Courtney Gupta, Customer Service Enthusiast. Last updated March 6, 2024.
7 Μαΐ 2024 · Customer service refers to the support and assistance you offer to customers before and after they purchase your products and services. Customer service includes helping customers solve problems they encounter with a business's products or services.
