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  1. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.

  2. Have questions about purchasing trip insurance or filing a claim? Trip insurance is available to residents of the U.S., Canada and Mexico and insurance providers vary by country. Choose your country of residence to contact the provider regarding benefits, coverage and other services.

  3. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.

  4. Contact Customer Relations. If you wish to send an email to American Airlines Customer Relations directly, we ask that you include your record locator or ticket number, mailing address, flight numbers, origin and destination cities, dates of travel and full explanation of the reason for your contact.

  5. We're dedicated to providing a positive travel experience for all customers. If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300. For hearing or speech impaired assistance dial 711 to be connected through the National Relay Service.

  6. Check in for your flight; Add additional services to your trip like a wheelchair, an infant in lap, or a service dog or carry-on pet; Request special assistance; And that's just the beginning! With our online tools, you can manage your trip your way, without having to pick up the phone. Find and manage your trip

  7. www.heathrow.com › airline-contact-info › american-airlinesAmerican Airlines | Heathrow

    It was the first US airline to fly a passenger route that made a profit without carrying mail, and the first airline to own an airline lounge at an airport. Operates in: T3. Reservation: 0844 369 9899*. Customer Service: 0844 369 9899*. Special Assistance: 0844 369 9899*.