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Start a new complaint or claim – make a claim for baggage, expenses or compensation for disrupted flights, or make a complaint about your experience with us. Track and update your case or claim. Before you get in touch with us about an existing complaint or claim, it’s a good idea to have your case reference number to hand.
- Disruption Claim
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- Ba-Customer-Portal
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- Baggage Claim Form
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- Seating Changes and Refunds
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- Disruption Claim
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Please visit our Help centre for more support if you have a question about your booking or flight. - | | | | | | | | | | | | | | | | | | ©
31 Μαΐ 2024 · You can call British Airways' customer care team, who are available 24/7, on +44 (0) 344 4930 785, with calls charged at a local rate. However, the airline requests that you lodge official complaints via their designated complaints and claims page on their website rather than by phone.
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27 Ιουν 2024 · British Airways’ customer satisfaction has sadly tailed off in recent years, with stiff competition from low-cost carriers for its short-haul routes and competitively-priced Middle East airlines for long-haul flights.
