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27 Σεπ 2013 · I have included a document on the steps to take when you get a "Computer Not Found" error message when trying to scan. I know that your Mac is running 10.9, please follow the steps for Mac OS X 10.8. Solution two in the document is how to check the 'Scan to Computer' setting on your Mac.
If you are scanning a document or photo with your HP printer from a Windows 11 computer, and you receive an error message stating that the scanner cannot be found, follow these steps to troubleshoot and fix the issue.
Scan button not working. Scanner keeps disconnecting or freezing. Computer not found on scanner. Use our Print and Scan Doctor app to resolve scanner issues. You can also get guided help with our automated Virtual Assistant, or follow the manual troubleshooting steps provided below.
Follow the Steps below to resolve scanning problems using the HP Print and Scan Doctor. Windows: Download HP Print and Scan Doctor. Mac: Use Diagnose & Fix through HP Smart. Learn more here. Run HPPSdr.exe from the download location on your computer.
6 Ιουν 2023 · If you are scanning a document or photo with your HP printer from a Mac computer, and you receive an error message stating that the scanner cannot be found, follow these steps to...
Download the latest drivers, software, firmware, and diagnostics for your HP products from the official HP Support website.
If your HP printer is displaying a “scanner failure” or “unable to scan” error message, the scanner is experiencing issues. Follow the steps in this video to troubleshoot potential scanner hardware and software errors.
