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When you contact Verizon mobile Customer Service by phone or Chat about your account, your 4-digit Account PIN verifies your identity. When you sign in online or in our app to manage your account, you use your My Verizon password.
800-837-4966. 8 AM - 7 PM ET (Mon - Fri) 9 AM - 5 PM ET (Sat) Closed (Sun) Get Verizon contact information to speak with a customer service representative about your mobile and home services.
We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804.
What should I do if I can't use the refill card or PIN to add money to my prepaid account? If you can't use a refill card or PIN to add money to your account, contact Prepaid Customer Service at 888-294-6804.
Pound codes (#) and star codes (*) are numbers you can call from your Verizon mobile phone to help manage your Verizon wireless account and access features.
Access and manage your Verizon Wireless prepaid account from any web browser on a computer or smartphone by using the step-by-step instructions below. You can also access My Verizon on your prepaid smartphone and tablet with the My Verizon app .
With Verizon Prepaid, you pay ahead for the service you want each month. Choose from Prepaid plans for mobile phones, data-only devices, and connected smartwatches. There's no credit check, no deposit, no annual contract. Our current Prepaid plans let you: Manage your account anytime with My Verizon.
