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A back end / front end app sync issue causes devices to not be shown in My Account on the McAfee website. This issue was fixed in 16.0.119, which was made available in June 2024.
1 Ιουλ 2024 · When you try to download your McAfee software from myaccount.mcafee.com, the download button doesn't respond and you’re unable to download your app. Usually, when you click download, the license agreement and a serial number is displayed, and your download starts automatically.
21 Ιουν 2024 · To fix this problem and get your software downloaded, click the most relevant option, below: Issues you might experience during download from the McAfee website. You see errors when you open the My Account homepage or the Protection Center. You're sent to a non-McAfee website, or you see a blank page.
15 Σεπ 2021 · Every download fails due to "Virus scan failed". I have tried deleting my cache, updating to the latest version of chrome, using a different browser, deleting all extensions as well as McAfee Webadvisor.
To fix the download or installation issues: Install and run the McAfee Software Install Helper. The following steps are for Windows 11, 10, and 8. Download and run the McAfee Software Install Helper tool. Type your registered email address and password, and then click Login.
Use this article if: You've forgotten your email address or password for myaccount.mcafee.com. The registered email address for the McAfee account is incorrect or unavailable. You've forgotten your True Key Master Password, see How to change or reset your True Key Master Password.
21 Ιουν 2024 · This login failure happens if you install or upgrade the McAfee Security app to the latest version, and you provide your existing McAfee account details when the app asks you to sign up, and sign in. After activating the app in this way, your subscription information is moved from the account provided by your service provider, to your McAfee ...
