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  1. PAL Self-service online facility for Voluntary Changes. Manage Booking is available for unused one-way or roundtrip tickets. This facility is for passengers who are NOT affected by any cancellation or travel restriction but would need to make changes to their booking.

  2. Through the Manage My Booking, you can: View your PAL and/or PAL Express bookings. Rebook domestic or international flights voluntarily. Explore and avail of any myPAL Travel Boost offering. Update or add your email address, contact number, and frequent flyer number. Select or modify regular seats.

  3. If you are NOT affected by any cancellation or travel restriction but would need to make changes to your booking, please ensure to click the Manage Booking button before you proceed.

  4. Want to share your travel experience with Philippine Airlines? Visit our PAL Help Page to provide compliment, share a recommendation, request for assistance or file a complaint.

  5. MyPAL Assist Click to Call is a convenient and cost-effective solution for PAL passengers to connect with customer support from anywhere in the world.

  6. We apologize for the inconvenience brought about by the flight change. Booking reference *. Your booking reference contains 6 characters. e.g. ACQ167.

  7. Please contact PAL’s reservations department if you wish to book a flight or make modifications to an existing reservation (rebook, reschedule, or refund). Manila, Philippines – (+632) 8855-8888 | available 7:00AM to 9:00PM (PH Time) USA/Canada – 1-800-435-9725 | operates 24/7.

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