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  1. 2 Ιουν 2018 · Therefore, the guest could have any possible reasons to complain and could get a refund. The reason is mainly due to Airbnb overwrote their cancellation policy and tell the guest that it is the host who did not want to do the full refund. Then the guest could get furious at hosts.

  2. Need to request a refund before or after a trip or Experience? First, discuss the amount with your Host in the message thread, and if they agree, go to the Resolution Center to request money. If they don’t agree to the amount within 72 hours, reach out to us for help mediating.

  3. If you need a refund from your Host for a trip or Experience, message them first, then request one through the Resolution Center. If you’re eligible to get some money back, you’ll get it automatically within 10 days (maybe even sooner). Request a refund. Get info on how and where to refund requests of any amount.

  4. You can send guests a refund through the Resolution Center or from your calendar.

  5. You can send guests a refund through the Resolution Centre or from your calendar.

  6. Do you need a refund? Your first step is to message your Host to make it right. If they can’t fix it, they can offer you a partial refund through the Resolution Centre. For more info on how refunds work when things don’t go as planned, check out these articles.

  7. Refund conditions. Please note that your refund is subject to the Host’s cancellation policy. Additionally, your refund amount may also be affected by: Cleaning fees: Always refunded if you cancel before check-in. Airbnb service fees: Service fees are refunded if you cancel during the free cancellation period for your reservation.