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We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately. To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account.
- Unsolicited Package Received
Visit the Amazon Customer Service site to find answers to...
- I Have Not Shared Any Information
I Have Not Shared Any Information - Report a scam - Amazon...
- I Have Shared Amazon Account Information
I Have Shared Amazon Account Information - Report a scam -...
- I Have Shared Other Information
I Have Shared Other Information - Report a scam - Amazon...
- Manage Prime Cancel Or View Benefits
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- Help & Contact Us
Visit the Amazon Customer Service site to find answers to...
- Report a Security Issue
If you think you may have received a suspicious or...
- Unsolicited Package Received
Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
You will be offered a choice between reporting a suspicious phone call, email or SMS received or reporting a suspicious product or seller. If you would like to report a suspicious product or seller, select that option too, then speak with a Customer Service agent via phone or chat.
If you think you may have received a suspicious or fraudulent correspondence claiming to be from Amazon, we recommend that you report it. For more information, visit Report a Scam. For tips to determine whether a communication you received is from Amazon, visit Identifying a Scam.
11 Μαΐ 2024 · The Amazon customer service scam starts with an unsolicited call from spoofed numbers showing “Amazon” or their support lines. Scammers use robocalls to conduct mass outreach to numbers in the hopes of catching targets off guard.
Report a scam. We take phishing and spoofing attempts seriously. If you receive a suspicious call, SMS or email you think may not be from Amazon, please report it immediately by following the steps below.
Scammers spoof their phone number to make it look like it’s Amazon calling. Don’t trust the number in your caller ID and don’t trust what the caller tells you. Worried about a suspicious purchase on Amazon? Log in through the website or app. Don’t call back the number that called you or a number someone left in a voicemail or text message.
