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  1. If you purchased a digital service, such as a Prime Video channel subscription or Kindle Unlimited, you are charged monthly. View your digital service charges at Your Digital Orders. The unknown charge is a bank authorization . Amazon contacts your bank to confirm your payment method when you place an order. This authorization appears on your ...

  2. Unknown Charges on Prime Video. There are several reasons why you might not recognize a charge. Prior transactions are available via Your Payments > Transactions. If you don't recognize a charge, check to see if: An Amazon Prime membership or Prime Video subscription was renewed.

  3. I am sorry to hear that you have a unauthorized charge on your bank statement. As it is a recurring charge it could be a subscription to a video channel. Unfortunately we from the Amazon forums team do not have the access to our customers account to check what is the charge.

  4. 7 Δεκ 2020 · Has anyone else has a charge for Prime Video that looks like this? Prime Video\5, Rue Plaetis\353-12477661\L2338 LUXLUX I've tried to contact amazon customer services and they tell me it looks like a genuine transaction.

  5. 4 Μαΐ 2021 · If you don't recognize the charge, check to see if: An Amazon Prime membership or Prime Video subscription was renewed. For more information, go to Manage Your Prime Membership. A Prime Video Channel subscription was renewed. For more information, visit Your Orders to see subscription charges.

  6. 8 Αυγ 2023 · It appears I am being charged twice for Amazon Prime - one for Amazon Video Services for $10.94 per month, and another for Amazon Prime for $16.41. Two charges... is this correct according to your account services.

  7. Additional cards are associated with the credit or debit account. If the charge isn't explained by any of these situations, please contact us and have the following information available: The complete credit card number for any cards associated with the account showing the charge.