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Hotline. +49-9546-9223-641. Our customer service staff are here to help you with any queries or problems.
Hotline. +1-7712135713. Our customer service staff are here to help you with any queries or problems. Keep customer number ready. Please have your customer number at hand when calling, if possible. In most cases, this will allow us to help you more efficiently. Just log in to your customer centre - you'll see you customer number there.
Buy Electric Guitars + accessories online at Europe's largest music retailer - Fast shipping, 30 days money-back and 3 years Thomann guarantee.
On this page you'll find answers to frequently asked questions about Thomann the company, our store and the order process. If you can't find the answers you need, don't hesitate to get in touch by email or phone.
Thomann operates one of the biggest music stores in Europe with over 5200m² and over 1,650 employees. More than 200 of these employees work in our hotlines, to help you by phone and email. In our Info Section you'll find a list of telephone and fax numbers as well as our expert's email addresses.
We have a very effective service: instead of an expensive catalogue, which is difficult to keep up-to-date, we offer you our online-catalogue packed with all the newest gear. You can also find links to over 1,000 manufacturers for further information. In addition to calling us by phone, you can send us an email or even chat with us.
Therefore, you can rely on the fact that at Thomann you will receive the best possible after sales support by phone or email. You can find the extension numbers and email addresses of our experts in Company Info or on each product page.
