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1 Ιαν 1997 · New approaches, conceptions, concepts, typologies and empirical research on service activities have been the subject of studies and the subject of international publications.
1 Ιουν 2017 · To address this limitation, we define and characterize service technologies using patents to come up with a consensus and adopt a five-step process that embraces three viewpoints on the notion of...
10 Δεκ 2013 · Service economy, service science, service-dominant logic and servitization are apparently related terms, but hard to distinguish on the first sight.
12 Ιαν 2022 · The analysis of service systems identified three groups in the evolution from service systems to service ecosystems: (1) service systems in service management, (2) service systems as value constellations, and (3) service ecosystems.
In the 2021 McKinsey Digital Service Operations compendium, we explore each of these themes through specific examples and perspectives from our experts drawing on our global experience helping companies build next generation operating models. Introduction: Three objectives to scale digital service operations successfully 3
1 Απρ 2024 · Our findings reveal six factors influencing AI adoption, including technology affordances and constraints, the firm's innovation management approaches and AI readiness, the competition environment, and the regulatory environment. Noteworthily, these factors vary significantly among the three firms.
The phrase "service industry" connotes economic activity which takes the salable form primarily or exclusively of a personal service rather than a material commodity—the industries which provide
