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  1. The Comptroller's office is open to the public Monday through Friday, 8 a.m. to 5 p.m. CST, and may be contacted by phone, email and TDD equipment.

  2. Enter Webfile Number. To file and/or pay taxes or fees using Webfile, you need a Personal Identification Code (Webfile number). This number will be printed on returns and notices you receive from us in the mail. Your Personal Identification Code (Webfile number) will be one of the following: RT Numbers: The number begins with the letters RT ...

  3. For questions regarding electronic filing or payment, please email Electronic Reporting or call 800-442-3453. For questions regarding TEXNET payments, please call the TEXNET Hotline at 800-531-5441, ext. 3-3010. Who files electronically and what tools should they use.

  4. You may call toll free 1-800-531-5441, ext. 3-3630. The toll-free number is available from 8:00 A.M. until 5:00 P.M. Monday through Friday. You may also send an email to EDI.Help@cpa.texas.gov. Emails will be answered as quickly as possible.

  5. Connect easily to Webfile using new QR codes on some of the Comptroller's tax forms. High Call Volume Shorter wait times occur from 8-10 a.m. and 4-5 p.m. Please have your 11-digit taxpayer number ready when you call. For additional information, see Call Tips and Peak Schedule. The Latest Hours and Locations for Walk-in Taxpayer Service

  6. 11 Οκτ 2024 · State agencies and institutions of higher education may enter payment information in the invoice number and description fields on USAS and CAPPS transaction entry screens.

  7. 16 Ιαν 2015 · How to Locate Your WebFile Number: This video shows you how to locate or obtain your WebFile Number. Your WebFile number is your "access code" to the Comptroller's electronic reporting system. Your WebFile number is a six-digit number beginning with RT or XT.