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  1. Contact the Citizens Advice consumer service if you need more help with a consumer problem. For example they can help with things like broken or faulty goods, or problems with energy or post. You can either: call the helpline; chat to an adviser online; Our advisers can: give you practical and impartial advice on how to resolve your consumer ...

  2. How to contact us. By phone. Citizens Advice consumer helpline: 0808 223 1133. Textphone: 18001 0808 223 1133. To contact a Welsh-speaking adviser: 0808 223 1144. Please note the consumer service is open Monday to Friday 9am to 5pm (except bank holidays). Online. Consumer service online feedback form .

  3. Your rights and legal support. Get advice on consumer issues, your energy supply and postal service - numbers, enquiry forms, how to complain.

  4. Contact us. Sign in so we can get you the right help and support. Select the product you need help with. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Microsoft 365. Office. Windows. Xbox. Surface devices. Copilot. Dynamics 365. Intune. Azure. Server products.

  5. Chat with us Message Little Helper, our virtual assistant anytime. Or try our team during opening hours.

  6. Tell us what's gone wrong and we'll try to make things better. See how to make a complaint, or take a look at our Customer Complaints Code. Find answers to any question about an order, our products or anything else O2 on our website – or contact our helpful customer support by phone or online chat.

  7. call the helpline. chat to an adviser online. Our advisers can: give you practical and impartial advice on how to resolve your consumer problem. tell you the law which applies to your situation. pass information about complaints on to Trading Standards (you can’t do this yourself) pass a complaint to your energy supplier.

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