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16 Νοε 2022 · The most recent version of the EA app is 12.80.0.5337, which contains the fix. It can take some time for the update to reach all players, but it shouldn't take longer than 24h-48h. Alternatively, you can run the EA Updater program (that is installed on your PC when you install the EA app) to force-download the new EA app version.
- Solved: EA App not opening after update - Answer HQ - EA Answers HQ
Go to Solution. @DaQueen66 As a test, please try playing in...
- Games that won't download, install, or load in the EA app - EA Help
Troubleshoot issues downloading, installing, or loading PC...
- Solved: EA App not opening after update - Answer HQ - EA Answers HQ
Go to Solution. @DaQueen66 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.
Troubleshoot issues downloading, installing, or loading PC and Mac games using the EA app. If your download’s not working or your games won’t install, try these troubleshooting steps for PC or Mac games in the EA app.
20 Μαΐ 2024 · The EA App is required if you want to play any Electronic Arts games, but the program occasionally refuses to launch altogether which prevents you from playing at all. Here are some fixes you can try to get the EA App working again.
Check if you need to update your PC to use the EA app. Check if you need to update your Mac to use the EA app. Make sure your device meets the EA app’s minimum requirements before downloading it onto your PC or Mac. The EA app is not compatible with Chromebooks, since they don't have Microsoft Windows.
To check your current installed version of the EA app for Windows, open the app, click on the hamburger menu (the three horizontal lines) in the top-left corner, select 'About', and check the App version.
Being up-to-date may fix your issue. If updating Windows doesn’t fix the issue or if your computer is up-to-date, download the DirectX End-User Runtime Installer. This will install any missing libraries needed to use the EA app. Close the EA app on your computer.
