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What is the eBay Money Back Guarantee? We guarantee that you will get the item you ordered or get your money back. We have a simple three-step eBay Buyer Protection process to assist you in case something goes wrong with a transaction. You can go to the Resolution Center and contact the seller.
Here's how you can protect yourself as a buyer: If your item hasn't arrived or isn't as described, contact the seller by opening a case in the Resolution Center. Let the seller know how they can help resolve the problem.
International purchases. When a seller offers an international shipping option (such as worldwide shipping), or doesn't exclude international shipping in their shipping settings, it may result in the buyer completing checkout on an eBay site other than the site used to create the listing.. Buyers and sellers are subject to the eBay Money Back Guarantee or other buyer protection policy (if ...
Purchased a vehicle on ebay? Vehicle Purchase Protection (VPP) may come with your purchase. eBay Motors Vehicle Purchase Protection (VPP) covers up to $50,000 for vehicle non-delivery, missing title, or major undisclosed defects. You are automatically enrolled in the program at no charge. See details
Get the item you ordered or your money back—it’s that simple. Your purchase may be covered under one of our buyer protection programs. If the item doesn’t match the listing description or hasn’t arrived, use the links below for the site where you purchased the item to report the issue or to contact us if you need further assistance.
eBay is partnering with third-party carriers to provide affordable international shipping services for items that fit certain eligibility criteria. Buyers with a shipping address in Mexico can select international shipping with Estafeta - opens in new window or tab , and buyers with a shipping address in China can select HDB International ...
Eligible parts and accessories purchased are covered by eBay Guaranteed Fit. These products are guaranteed to fit your vehicle or you will get your money back plus free return shipping. Our Vehicle Purchase Protection (VPP) covers up to $100,000 for vehicle non-delivery, missing title, or major undisclosed defects.
