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If your scanner has trouble finding or connecting to a wireless router or access point, try these solutions: If you are connecting the scanner via Wi-Fi Protected Setup (WPS), make sure you press the WPS button on the router or access point within 2 minutes of activating WPS on your scanner.
Step 1: Check the network connection. Check your Brother machine is available for network print. If you cannot print, click here to see how to resolve cannot print using my Brother machine on a wireless network (Windows). Step 2: Check the scanner driver. (Windows 11 or later)
Install the Full Driver and Software Package downloaded from: https://support.brother.com. 8. Once the installation completes, attempt to scan a document again. - If the document scans, then the scanner is working correctly, and the issue is resolved.
Check these solutions if you have problems scanning with your product. Scanner Does Not Turn On or Turns Off Unexpectedly. Scanner Button Does Not Work as Expected. Scanning Software Does Not Operate Correctly. Cannot Start Epson Scan. Original Feeds Incorrectly in Scanner. Original Jams in Scanner.
If you can print or scan from other computers on the network, do not reset the Brother machine's network settings but contact your computer manufacturer, network administrator, or Internet service provider. Firewalls or security software may be blocking the communication.
If you cannot start Epson Scan for scanning over a network, try these solutions: Note: Document Capture Pro (Windows) and Document Capture (Mac) do not support starting a scan from the scanner button over a wireless network.
If you were able to print or scan over your network but have suddenly lost this ability, Brother has designed a utility to assist in restoring printing or scanning capability with minimal user interaction.
