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  1. studentaid.gov › help-center › contact)Federal Student Aid

    Contact the U.S. Department of Education's office of Federal Student Aid with questions about applying for aid and the FAFSA form, loan repayment, and more.

  2. FSAIC responds to inquiries from a variety of communication channels, including phone calls to 1-800-4-FED-AID, live online help (chat), email. FSAIC also offers a self serve option for customers using an interactive voice response (IVR) system.

  3. studentaid.gov › help-center › contactFederal Student Aid

    Visit Federal Student Aid's Help Center for answers to frequently asked questions and contact information for additional resources.

  4. Contact. For Students, Parents, and Borrowers. Ask Questions About the FAFSA® Process, Account Username and Password, and Federal Student Loans. The Federal Student Aid Information Center (FSAIC) can answer your and your students' general questions about the federal student aid programs and application process. Contact the FSAIC.

  5. Toll-free number. 1-800-433-3243; 1-800-621-3115 (defaulted loans) 1-800-557-7392 (loan consolidation)

  6. Learn what questions to ask before paying for help finding financial aid. Eligibility for federal student aid. To be considered for federal student aid, you must meet these basic eligibility requirements, including financial need. Check your FAFSA application status.

  7. Call or Write Us. To get in contact with our helpful agents, call us or mail us using the contact information below. To find the specific address for any type of documentation you need to send us, reference the helpful table below.

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