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If you confirm that the package addressed to you wasn't ordered by you or anyone you know, report the package online by going to the Report Unwanted Package form. You can also contact Customer Service who will support you in reporting the issue to the investigations team.
Learn to identify, prevent, and report scams. If you've received suspicious communications or found a suspicious website claiming to be from Amazon, visit the following Help pages: How to identify fake emails. How to identify fake text messages/SMS. How to identify fake phone calls. How to identify fake websites.
If you receive a package that you did not order and is not a gift, report it immediately. When a customer receives a package they didn't order, it may be a scam called "brushing". "Brushing" scams occur when bad actors send packages to publicly available names and addresses.
28 Σεπ 2023 · The ubiquitous tracking scam involves phony shipping notification emails from Amazon with links to track your package’s expected delivery. However, clicking the tracking links redirects victims to credential harvesting phishing sites rather than any real shipping portals.
17 Ιουλ 2024 · Have you recently received an Amazon package that you didn’t order? It may be part of a scam called “brushing.” This scheme involves a package from Amazon showing up at your doorstep with your name on it, but it’s not a gift or anything you ordered.
13 Δεκ 2018 · The best thing to do is to report unordered merchandise to Amazon to make them aware of the problem. Of course, there are also far less insidious explanations for why you received a package...
4 ημέρες πριν · If you received a text about a package but are unsure if it's real, try looking for a tracking number. If you find one, close the text message, open a new browser, and navigate to the courier service's official website. Enter the tracking number there and see if something comes up; if nothing does or there is no tracking number in the text ...
