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To have your watch repaired, you will need to create a repair request online on our repair website. During this process, you will receive an estimated cost, warranty details, and instructions for how and where to ship your watch into our service center.
- FG Services
Do you need your watch repaired or serviced? To begin your...
- Warranty & Repairs
How can I get my Fossil Smartwatch repaired? What's the...
- FG Services
How can I get my Fossil Smartwatch repaired? What's the warranty on my sunglasses? - NAM. How long will my Repair take? What is my repair status? How can I request warranty service for my jewelry? What's the warranty on my leather product? What's the warranty on my jewelry? Where do I send my watch to for repairs? Where can I purchase straps?
Where do I send my watch to for repairs? Please begin by filling out a repair request through our repair FG Services site. You will then receive a shipment form with instructions on sending your watch into our service center, including the shipping address.
Do you need your watch repaired or serviced? To begin your repair order request, click the "Get started" box below. Once your repair order number has been generated, please follow the instructions and print the shipment form to mail your watch in for repair. Select your brand and product category.
See your order even if you are not a registered user. See the status of your repair request. questions by checking out our FAQ. Talk with our Fossil assistant. your purchase of $75+ when you sign up for emails. Click here for more details. By signing up to receive Fossil emails, you agree we may collect data about your email interactions.
Smartwatch : Please visit our Smartwatch Support page or contact support BEFORE sending your Smartwatch into our Repair Center. Our representatives will try to assist with any troubleshooting issues that may prevent the repair process.
To help you avoid unnecessary costs: Please connect with our smartwatch experts for troubleshooting before sending your smartwatch to our service center. Visit our help center or contact us directly for assistance.