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If you receive a suspicious phone call from a scammer claiming to be from Amazon, be alert if they: Ask you for payment over the phone or outside of the Amazon website. Examples can be performing bank transfers, e-mailing credit card details, or sharing gift card details.
Learn to identify, prevent, and report scams. If you've received suspicious communications or found a suspicious website claiming to be from Amazon, visit the following Help pages: How to identify fake emails. How to identify fake text messages/SMS. How to identify fake phone calls. How to identify fake websites. What is an impersonation scam?
11 Μαΐ 2024 · The Amazon customer service scam starts with an unsolicited call from spoofed numbers showing “Amazon” or their support lines. Scammers use robocalls to conduct mass outreach to numbers in the hopes of catching targets off guard.
13 Ιουν 2023 · 7. You receive fake Amazon technical support phone calls. Scammers create websites or social media posts that list fake Amazon support phone numbers in hopes that you’ll call them. If you call, they’ll try to get you to give up remote access to your computer to allow them to “fix” the issue.
3 Δεκ 2020 · In one version of the scam, you get a call and a recorded message that says it’s Amazon. The message says there’s something wrong with your account. It could be a suspicious purchase, a lost package, or an order they can’t fulfill.
If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon.com. For more information on the most common scam tactics, visit Scam trends .
We also provide resources on how to tell whether an email, phone call, text message, or webpage is really from Amazon. Second, we continue to work to hold bad actors accountable. In 2023, we initiated takedowns of more than 40,000 phishing websites and 10,000 phone numbers impersonating us.