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  1. Read how to stay safe from Cybercrime. You're contacted out the blue. Contacted unexpectedly by phone, email, text, direct message or pop-up with a request for personal information or money. Bank of America will never text, email, call, or visit you at your home asking for personal or account information.

  2. 15 Μαρ 2023 · The Bank of America email or text message is a scam that aims to infect your device with malware to steal your personal and financial information. If you receive the Bank of America email or text message, do not call the customer support number.

  3. 7 Μαρ 2023 · As mentioned, if you receive any type of text alert from Bank of America that has you feeling confused or alarmed, call Bank of America at 800-432-1000. You can also email the BoA at...

  4. 12 Δεκ 2023 · Bank of America scam texts (or smishing schemes) are fraudulent text messages disguised as legitimate notices and correspondences. They typically direct you to click a link in order to address some kind of issue, like verifying a payment or responding to a potential fraud alert.

  5. Verify any phone number that appears in a text message. If you’re in doubt, call the client service number on our Contact Us page, on your statement or on the back of your credit, debit or ATM card. If you receive what appears to be a fraudulent text message, we urge you to report it immediately.

  6. 28 Μαρ 2023 · – Report the scam text message to Bank of America by forwarding it to abuse@bankofamerica.com. Include the number the message came from and a copy of the message itself. – Report the scam text message to your mobile carrier by forwarding it to 7726 (which spells SPAM).

  7. If you received a suspicious phone message and provided personal or financial information, contact us immediately at 800-432-1000. You can also forward any suspicious text message to your cell phone provider at 7726 (“SPAM”) and follow their instructions.

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