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  1. www.bbb.org › us › nvBusiness Profile for Zappos.com - Better Business Bureau

    BBB accredited since 1/14/2005. Online Shopping in Las Vegas, NV. See BBB rating, reviews, complaints, get a quote & more.

    • Reviews

      View customer reviews of Zappos.com. Leave a review and...

    • Complaints

      I placed order #***-7020191-9862611 on 10/7/24. The shoes...

  2. www.trustpilot.com › review › wwwRead Customer Service Reviews of www.zappos.com - Trustpilot

    Do you agree with Zappos's TrustScore? Voice your opinion today and hear what 515 customers have already said.

  3. www.consumeraffairs.com › online › zapposZappos Reviews: See What Customers Are Saying - ConsumerAffairs

    4 ημέρες πριν · Read reviews and complaints about Zappos. Topics include customer service, product variety, shipping, prices, website design and more.

  4. matterous.com › is-zappos-legitIs Zappos Legit? Uncovering the Truth Behind this Popular Online

    9 Οκτ 2024 · To be more accurate, we studied feedback from three major review sites: BBB, Trustpilot, and SiteJabber. This analysis gave insight into Zappos’ legitimacy and some pros & cons. Positive reviews praised Zappos for their customer service, free shipping, selection, returns policies, and website design.

  5. hbr.org › 2010 › 07How I Did It: Zappos’s CEO on Going to Extremes for Customers

    A version of this article appeared in the July–August 2010 issue of Harvard Business Review. In 2004 the biggest problem the online shoe retailer Zappos faced was how to staff its customer call...

  6. www.sitejabber.com › reviews › zapposZappos Reviews - 3.5 Stars - Sitejabber

    Zappos has a rating of 3.5 stars from 721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zappos most frequently mention customer service, free shipping, and return policy.

  7. www.trustpilot.com › review › wwwRead Customer Service Reviews of www.zappos.com | 3 of 26 -...

    7 Ιαν 2024 · Customer service is excellent. I ordered shoes a size too big. I realized they were too big when they came. I called zappas and they picked up within 5 seconds. What followed was the most incredible customer service I have experienced. They answered many questions of mine and set up the simplest exchange process.