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For a non-AT&T device make/model, Device Tier C applies. Replacement options will vary depending on Deductible Tier. Device must be in good working condition and may be subject to inspection prior to enrollment.
To determine what tier your device is in, please see the table below. If you do not see your phone model in the following list, please contact AT&T at 1-800-331-0500.
Customers continuously enrolled in AT&T Mobile Insurance who remain claim-free for at least six consecutive months will be eligible for a Declining Deductible discount. See terms and conditions for full details. ** Limited to eligible devices in select markets.
Activation: Charge monthly cell phone bill to the eligible card account. Coverage Start: First day of the calendar month following the payment. Coverage Type: Repair or replacement cost of stolen or damaged phones, including cracked screens. Maximum Liability: $800 per claim, subject to a $50 deductible. Limited to two claims per 12-month period.
When you activate your own device on the AT&T network, it may be eligible for enrollment in device protection within 30 days. If the device make/model is currently or was previously sold by AT&T, the applicable replacement and screen repair deductible/service fee for that specific make/model tier applies for all approved claims.
25 Οκτ 2024 · AT&T will likely replace your phone when you file a claim through AT&T Protect Advantage, depending on your situation. You may need to pay a deductible.
Deductible will vary according to phone type. There are two tiers outlined below: • Equipment Tier 1 phones will be charged a $50 non-refundable deductible. • Equipment Tier 2 phones will be charged a $125 non-refundable deductible. To see a full list of devices and their applicable deductible please visit att.com/wirelessphoneinsurance
