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7 Νοε 2016 · When I initiate a scan, the scanning bar sounds like it's moving roughly, as if it was facing too much friction on it's path. The resulting quality of the digitalization is also rough. Here's an example: I have already tried resetting it and even reinstalling the driver but it appears to be a hardware problem.
Use our Print and Scan Doctor app to resolve scanner issues. You can also get guided help with our automated Virtual Assistant, or follow the manual troubleshooting steps provided below.
8 Φεβ 2020 · Let's run the HP Print and Scan Doctor: Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93 . If the issue persists, uninstall and reinstall the HP Smart App. Let me know if this helps.
Follow the Steps below to resolve scanning problems using the HP Print and Scan Doctor. Windows: Download HP Print and Scan Doctor. Mac: Use Diagnose & Fix through HP Smart. Learn more here. Run HPPSdr.exe from the download location on your computer.
If you are scanning a document or photo with your HP printer from a Windows 11 computer, and you receive an error message stating that the scanner cannot be found, follow these steps to troubleshoot and fix the issue.
19 Ιαν 2018 · If it is UEFI diagnostics that you are talking about and if the notebook in question is a consumer PC you could run diagnostics on it from this link: http://hp.care/2uoegKc (HP PCs - Testing for Hardware Failures) follow the Option “ Run the Extensive Test (2 hours or more)”.
If your HP printer is displaying a “scanner failure” or “unable to scan” error message, the scanner is experiencing issues. Follow the steps in this video to troubleshoot potential scanner hardware and software errors.
