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  1. 1 Ιουλ 2019 · Findings: At the origin of the quality movement, Shewhart defined quality through an account of production (later called value generation theory), and suggested the scientific model (later to...

  2. 1 Οκτ 1998 · This chapter is about the history and the different approaches of business process management with a focus on Total Quality Management (TQM) and Business Process Reengineering (BPR).

  3. 1 Αυγ 2019 · Background and purpose: The quality management field has been studied for more than 100 years dating back to the early 1900s when Fredrick W. Taylor is known as the father of Scientific...

  4. The origins of what is today known as Total Quality Management may be traced back to the early 1950s and derives from the concepts established by writers such as W. Edwards Deming, Joseph M. Juran and Kaoru Ishikawa.

  5. Findings: At the origin of the quality movement, Shewhart defined quality through an account of production (later called value generation theory), and suggested the scientific model (later to be named as Plan-Do-Check-Act cycle, PDCA) as the epistemology for improving quality.

  6. Adapted from The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition, ASQ Quality Press. Total quality management (TQM) has a history dating back to the 1920s. Learn the complete history, origin and evolution of TQM at ASQ.org.

  7. The origins of the theory and practice of Total Quality Management (TQM) can be traced back to the 1920s where Walter Shewhart in 1924 began to apply statistical process control (SPC) in the Bell Telephone Company’s Hawthorne Plant.

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