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  1. How to fix a disabled ad account due to failed payment issues on Meta. When the payment method you're using to run ads on Facebook, Messenger, Instagram or Meta Audience Network fails, your ads are paused, and your ad account is disabled until you pay the amount due.

  2. Follow these steps to help resolve issues with your business accounts on Meta, such as ad accounts or commerce accounts.

  3. This video will teach you how to fix a disabled ad account due to payment issues. Learn how to pay your balance for your ad account in Meta Ads Manager and ways to avoid future payment issues with your ad account.

  4. Learn how to troubleshoot a disabled ad account. You can make a closed ad account active again at any time. Your inactive ad accounts may have been closed, this helps protect your accounts from being compromised by people you don’t trust.

  5. Create an ad using your business portfolio: You can create a new ad account in Meta Business Suite or Business Manager. This will create a new ad account id. The ad account will be part of the business portfolio.

  6. If your Facebook account has been suspended, you'll be informed about it in an email and when you access your account in an app or web browser. We will also let you know whether you can appeal the suspension if you believe we made a mistake. After logging in, follow the on-screen instructions to submit your appeal.

  7. To create a new ad account in Business Manager: Go to Business settings. In the drodown menu, go to Accounts. Then click Ad accounts. Click the Add dropdown menu. Select Create a new ad account. Enter your ad account info: ad account name, time zone and the currency you will use. Click Next. Choose the business portfolio you want to add the ad ...