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  1. Aside from e-mail, you can also make a call to our customer hotline for your enquiries. Customer hotline: (+852) 3125 0888. Macau toll free customer hotline: 0800-347. WhatsApp: (+852) 6736 5169. WeChat: (+852) 6736 5169. Email: enquiry@ikea.com.hk. Business hours: Monday to Sunday, 9:00am - 6:30pm. WhatsApp QR code:

  2. Merchandise Pick-up & Parcel Services. Office Parcel Delivery Service, pick-up locker .

  3. Whether you're looking for answers, would like to solve a problem, or just want to let us know how we do, you'll find many ways to contact us right here. We'll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your sofa. Delivery.

  4. Contact us by phone or via chat. Get support to track and manage your order, check gift card balance, product availability, store hours and more.

  5. For the quickest resolution, we recommend visiting an IKEA store with your receipt or order confirmation. If you’re unable to do so, please contact the US IKEA Customer Support Center at 1-888-888-4532 with a detailed description of what’s missing.

  6. Browse our products, walk through our room settings, and grab a bite to go. Find your IKEA. We´ll help you to find the answer or connect with an advisor by call, chat or mail. You can check the time that we´´re available and send us a message.

  7. Inquiries: 1000 (Customer Service Hotline), press [2] for English, then press [6] for other customer servicing enquiries or service center information, then press [6] for service center information. 10088 (Business Customer Hotline) Hong Kong's premier telecommunications service provider for the public, local and international businesses.

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