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  1. www.ebay.com › help › accountContact eBay | eBay

    When you’re selling on eBay, you might sometimes need to get in touch with a buyer. Depending on whether they’ve already purchased an item from you, or have just bid on one of your listings, you’ll be able to contact them in slightly different ways.

  2. Find answers to your buying, selling, and account questions, or contact us for more help.

  3. Once someone's bought an item from you, you can contact them directly. Select the button below and we'll walk you through the steps. Contact a buyer. You can also contact the buyer using their Buyer Alias Email Address which you can find in the View order details page.

  4. Under Personal Info, select Request your eBay data. If you don’t have an eBay account, you can still submit a request - opens in new window or tab for a copy of your data. eBay is required to verify the identity of everyone to whom we release personal information.

  5. Select See request details (if your item didn't arrive) or See return details (if you're trying to return an item). Select Ask eBay to step in and help. Select a reason from the dropdown menu, then select Confirm. Go to Purchases.

  6. 13 Ιουλ 2024 · To contact eBay using your computer, start by logging into your account and clicking “Help & Contact” in the upper left corner. Next, click “Contact Us” and choose the category options that best describes your reason for contacting eBay.

  7. www.ebay.ca › help › accountContact eBay | eBay

    If you can't find the information you need in our Help articles, and would like to get in touch with us, we're here to help. To improve your help experience, please sign in to your account. You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page.

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