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Boost Mobile offers a 30-day money-back guarantee for new accounts, including refunds for add-ons and phones if returned in like-new condition within 30 days. Terms and conditions apply.
If we accept your return, we’ll refund the purchase price (excluding any outstanding charges, such as charges for wireless service) to the payment method that was used to buy the Device. This Policy applies only to Devices purchased directly from boostmobile.com or a Boost Mobile retail store.
Boost Mobile offers new customers a 30-day money-back guarantee on their Service (Device returns are handled separately, if applicable). Activation fees are non-refundable. Additional fees may apply. Eligible accounts must be enrolled in autopay and port-in their phone number to qualify.
Online purchases from Costco can be returned either to any Costco warehouse or by initiating a return online through Costco's website. If returning in-store, it can be helpful to bring the order confirmation for faster processing.
If your return is approved, Boost Mobile will refund the product price minus additional charges for wireless service. The refund may take up to eight weeks to appear in your credit card account. Boost Mobile doesn’t offer direct product exchanges for items bought online.
If you do buy an unlocked phone from Costco, it will come with AppleCare+ and can be returned to Costco within 90 days of purchase. According to Costco’s website, AppleCare+ includes the following coverage: 24/7 priority access to technical support; Express Replacement Service (provides a replacement before you return your device)
Products purchased at a Costco location need to be returned at the returns counter at any Costco warehouse. Items ordered online can be returned at any Costco warehouse -or- you can initiate a return through costco.com. Accepted payment methods differ online and in the warehouse.
