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  1. If you don’t currently use our Business Internet Banking service or don’t bank with HSBC then you can complete our online form. Write to us at the following address: Customer Service Centre,

  2. Log on to the HSBCnet Mobile app and use the ‘Call us’ button to quickly get help when you need it. Since you’re already logged on to the app, you won’t have to answer any security questions before speaking to an agent.

  3. Customer Service Centre, BX8 2HB. Important notes: It's easy to answer your query online. Visit our Help page to find out how. Add your partner, a family member or friend to your account and get more from your HSBC credit card.

  4. Relax - no more hotline queues! Now you can chat live directly with our service representatives during service hours from 08:30 a.m. to 12.30 p.m. Uhr and from 13:30 bis 17:00 p.m. And the best part: You can continue working as usual in the meantime. Simply click on the chat icon at the bottom right of this page to get in touch!

  5. 26 Μαΐ 2022 · You can exercise your rights, by writing to Customer Service Centre, BX8 1HB and marking the letter for the attention of Rights of Individuals Fulfilment (ROIF). Alternatively, you can contact us via the HSBC UK Mobile Banking App where you can chat to us 24/7, via telephone banking or in branch.

  6. Please find below different ways to get in contact with our customer service. Looking for more information? The Customer Service is here to guide you. On weekdays between 08.30h and 17.30h you can contact our dedicated team by calling the following number: +31 88 5403875. You can also send us a WhatsApp message via: +31 611875616.

  7. HSBC Customer Service Centre. BX8 2HB. If you send the mandate by post, it'll take up to 10 working days from when we receive it for us to process it. Your Direct Debit will take effect from the date of your next statement, provided your payment date is not within the next three days.

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