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Bought less than 24hrs ago? Learn how to submit a refund request with Fan Guarantee | Find out how to contact Customer Services for refund enquiries | Ticketmaster refunds explained.
Based on the circumstances of your event, select one of the options below for further instructions: Event rescheduled, postponed or moved. Event canceled. If the Event Organizer has approved refunds, you’ll see a Request Refund button in your online account.
How do I know if my order is eligible for refunds? How do I get a refund if I don't have the same credit or debit card? What happens if I’ve sold my tickets and the event is canceled, postponed or rescheduled? Can I get a refund if I receive a ticket through Ticket Transfer? See all 10 articles.
We can only offer refunds or exchanges if an event has been cancelled or rescheduled. If your event has been cancelled or isn’t going ahead on the date originally planned, you'll be able to find more information on our Event Status Updates page.
How do I request a refund? How do I know if my order is eligible for refunds? How do I get a refund if I don't have the same credit or debit card? What happens if I’ve sold my tickets and the event is canceled, postponed or rescheduled? Can I get a refund if I receive a ticket through Ticket Transfer? How long does it take to get my refund ...