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  1. medicaid.ohio.gov › home › contact-usContact Us - Ohio

    If you're a provider, call our Provider Hotline at 800-686-1516. If you're an Ohio Medicaid member, call our Consumer Hotline at 800-324-8680. Otherwise, follow the links below for additional resources, or complete the Contact Us Form and we'll get back to you.

  2. Medicaid Consumer Hotline 800-324-8680 (TTY 711) • 7am-8pm Eastern Mon.-Fri. • 8am-5pm Eastern Sat. • Current Ohio Medicaid members and/or their family members • Current OhioRISE members and/or their family members • Potentially eligible Ohio Medicaid members • Medicaid program eligibility and enrollment

  3. Columbus, Ohio 43215; Telephone: 1-800-324-8680; Fax: 1-614-280-0977; Customer Service: Mon-Fri 7am-8pm and Sat 8am-5pm ET; Contact us by email

  4. Ohio Department of Medicaid | 50 West Town Street, Suite 400, Columbus, Ohio 43215. Consumer Hotline: 800-324-8680 | Provider Integrated Helpdesk: 800-686-1516

  5. Sign in to use Online Support and chat with an agent right away. Grievance & Appeal information may be submitted online, or you may print the forms, enter the information, and mail them in for a decision. For additional contact options including telephone/fax numbers, and email/physical mailing address, Click here.

  6. The Ohio Department of Medicaid improves wellness and health outcomes by providing health care coverage for eligible individuals and families, including children, pregnant women, seniors, and people with disabilities.

  7. Call 1-866-243-5678 to be connected to the agency serving your community. For older adults, Medicaid can cover some long-term care expenses for people whose income and resources are not sufficient to pay for it.