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Call our Customer Relations Team on: 0151 555 1111. The office is open Monday to Friday from 07:00 to 19:00hrs. Our team can also provide information on ticket refunds, disabled assistance and group travel. We look forward to hearing from you.
If you wish to contact us and need a quick response, the fastest way to do this is by our X (formerly Twitter) channel (@merseyrail) or by sending us a message on WhatsApp (0151 555 1111). You can also reach us on Facebook by sending a message to www.facebook.com/MerseyrailLtd.
Help & Support. Contact Us. However you prefer to contact us, from email to Twitter, here's all the information you need to get in touch. Read more. Comments. We welcome your comments and suggestions regarding our services, as these help us to improve. Read more. Lost Property.
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Customer Support. Monday to Friday: 07:00 - 19:00. Saturday to Sunday: No. 0151 555 1111. comment@merseyrail.org. https://www.merseyrail.org/help-support/contact-us/.
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Feel free to review our Customer Help Center for our most common topics. Chat with us by clicking the Chat Online link at the bottom of the page. Our Virtual Agent is available to assist 24 hours a day.
