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  1. 22 Ιουλ 2023 · You can now easily reach our customer support team directly through MyParcel Asia's website. Simply log in, scroll down, and click the chat/support icon or the helpdesk on the left sidebar. Our live chat is available Monday to Friday from 9 am

    • FAQ

      My parcel has not arrived at the destination yet. What...

  2. My parcel has not arrived at the destination yet. What should I do? Please provide name, email and the tracking number of your shipment, and reach out to us through our customer support, and we will assist you.

  3. Enter your China Post tracking number(s) below (up to 40 numbers, one per line), and press “Track” to gain access to detailed shipment information. You'll receive up-to-the-minute updates as your package navigates through various delivery stages, from sorting centers to its final destination.

  4. To find out where your parcel is, you need to know only tracking number of your package. Tracking number or tracking code is a unique number assigned to each package, which allows you to monitor the movement of the parcel between the countries or even inside one country.

  5. If you didn't receive it, following these steps enables you to get your package as quickly as possible if it's around. Verify the shipping address with the shipper. Look for a notice of attempted delivery. Look around the delivery location. See if someone else accepted delivery.

  6. Paste it on the parcel. Your parcel is ready to be delivered to the customers! If you have any issues regarding your shipment, feel free to reach out to us via our live chat at www.myparcelasia.com or click the link on bio.

  7. These tracking cards show detailed tracking status events, hold any and all documentation that has been generated for the shipment, gives access to the carrier tracing website as well as holding all of the information relevant to the shipment in question.

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