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  1. My parcel has not arrived at the destination yet. What should I do? Please provide name, email and the tracking number of your shipment, and reach out to us through our customer support, and we will assist you.

  2. 22 Ιουλ 2023 · You can now easily reach our customer support team directly through MyParcel Asia's website. Simply log in, scroll down, and click the chat/support icon or the helpdesk on the left sidebar. Our live chat is available Monday to Friday from 9 am.

  3. Navigate to “Track & trace” in the settings menu, activate the “Send track & trace emails” toggle and now select either “Carrier emails” or “Custom emails.” Carrier emails are only sent providing the carrier offers this option in your contract.

  4. To find out where your parcel is, you need to know only tracking number of your package. Tracking number or tracking code is a unique number assigned to each package, which allows you to monitor the movement of the parcel between the countries or even inside one country.

  5. Track a package with your tracking number using our parcel tracking tool for international tracking. It works for any post office tracking and it is more accurate than any package tracker.

  6. Paste it on the parcel. Your parcel is ready to be delivered to the customers! If you have any issues regarding your shipment, feel free to reach out to us via our live chat at www.myparcelasia.com or click the link on bio.

  7. How to change the delivery address of a package? My parcel was stuck at somewhere; can you update some new info? What is original shipping channel and tracking number?

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