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16 Αυγ 2024 · Manually restart both the modem and wireless router, wait five minutes, then connect Alexa to Wi-Fi. Connectivity problems can sometimes be caused by network hardware, rather than the devices that connect to the network.
Check that your router is working. Check the connection with another device to determine if it’s an issue with your Echo device or with your network. If other devices can't connect, restart your Internet router and/or modem.
4 Σεπ 2024 · Quick Tips. Restart Wi-Fi router and Echo to quickly fix issue. Resetting the Echo could also help fix the issue. Basic Fixes. Check the Setup Process: Ensure you set up the Echo properly....
26 Μαΐ 2021 · Once your modem and router are back online, ask Alexa to play a song or answer a series of questions to check for intermittent signal loss or a connectivity error. If your device is unable to connect, make sure that you've entered the correct Wi-Fi password.
15 Δεκ 2023 · Some common problems with Echo devices are being unable to make your initial wifi connection or losing a connection over time. One of the most common reasons is wifi interference.
23 Ιουν 2022 · Step 1: Restart your Echo device. Sometimes all it takes to get Alexa back online is to restart the device. Unplug the Echo device from power for 10 seconds and then plug it back in. Step 2:...
14 Ιαν 2024 · If Alexa is still not connecting to Wi-Fi during setup, try these tips as well: Bring your Echo device near to your modem. It should be within 30 feet or 10 meters of your Wi-Fi router. Turn off unnecessary devices connected to your Wi-Fi router to reduce congestion. Turn off the VPN on your phone.