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Heartland product support. Technical, sales and account support for our Point of Sale, Payments+ and Payroll+ products. 800-285-0005
If you are ever unsure why you are not able to view something, you may call MSB Admin Support (1-800-803-6755 Mon-Fri 7am-7pm ET) and we can look into this for you. However, we cannot update your security role on behalf of the district, and this will need to be done by someone at your district with the District Admin role or higher.
Service & support you can count on. A true partnership with our customers starts with a deep commitment to service. Answering your questions in a professional and timely manner is our top priority. Our dedicated Support Team is here to help! SEE OUR STORY
For additional support, please contact Technical Support between the hours of 8 AM EST and 5 PM EST at 1-800-803-6755. You may also visit Support Central to manage your district, submit a support case, and view our library of knowledge articles.
Customer Support: 1.800.468.8996, option 1 (Phone Directory) If you are an individual using JustGiving to raise funds, please go to help.justgiving.com/hc/en-us for consumer assistance. If you are a parent using Blackbaud Tuition Management, please call 888-868-8828 for assistance ( Phone Directory ).
MySchoolApps.com is an online application software service provided to your district by Heartland School Solutions. Your district is responsible for all support regarding this service. If you have any questions or problems with this service, please contact your district directly for immediate assistance.
MySchoolBucks makes it easy to manage all school fees and purchases in one easy-to-use platform. Accept payments online and in-person for the convenience, flexibility, and security your staff and parents deserve. Staff and parents have access to dedicated email and phone support.
