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  1. How to File a Claim. In most cases, providers and facilities file claims for you. Submit services on the CMS1500 or a claim form that includes the information shown below: If another group health plan is primary, send a copy of their explanation of benefits.

  2. All medical claims should be submitted to: NALC CDHP P.O. Box 188050 Chattanooga TN 37422-8050. When Medicare is Primary. When Original Medicare is the primary payer, Medicare processes your claim first. Your copy of the Medicare Summary Notice (MSN) will include a statement confirming that a secondary claim has been filed with the Plan.

  3. For us to service your call better, please have your Plan ID number and claimant information readily available when you place your call. Monday thru Friday 8:00 a.m. - 3:30 p.m. Eastern Standard Time (EST) Health Benefit Plan. 703-729-4677. Customer Service. 888-636-6252.

  4. memberportal.nalchbp.org › member-portal › claimsMember Portal

    Access the member portal to manage claims and verify eligibility status for NALC Health Benefit Plan members.

  5. Use this map to locate the mailing address of your local NALC branch as well as contact information for your region’s national business agent. The National Association of Letter Carriers (NALC) is the national labor union of city delivery letter carriers employed by the United States Postal Service.

  6. Since 1950, the NALC Health Benefit Plan (HBP) has provided letter carriers and their families with first-rate health insurance. The NALC’s health plan is a natural choice—as the only health plan owned and operated by letter carriers, it pays particular attention to their health needs.

  7. How to File a Claim. In most cases, providers and facilities file claims for you. You must file a claim when: You receive services outside the United States. Another group health plan is primary. You use an Out-of-Network provider. Submit Services on the Member Medical claim form and include an itemized bill that includes the information below:

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