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You'll need a UK or international mobile number in specific countries. For general enquiries about your personal banking, please call our team: General enquires: 03457 888 444
Find out how to contact NatWest online, by phone, in branch or by speaking to our digital assistant, Cora.
For any help regarding Online Banking specifically, please use our: Support Centre . For any help regarding your bank account or transactions, please call Telephone Banking: 03457 888 444. For any help regarding your card reader, please use our: Support Centre
Customer contacts. We want to make it as easy as possible for you to get in touch with us. If your enquiry relates to a particular NatWest Group brand, please choose from the list below. NatWest Personal Banking. NatWest Private Banking. NatWest Business & Commercial. NatWest Corporates and Institutions. Royal Bank of Scotland Personal Banking.
Get help in an emergency. Reporting fraud or a suspicious transaction. Outside these hours, please call 0800 032 5963 or +44 (0) 131 339 7609 from abroad. Report a lost or stolen debit card / cheque book. Outside these hours, please call 0370 600 0459 or +44 (0) 1268 500 813 from abroad.
If you log into online banking or the mobile app before starting a chat, Cora can offer additional support. We’re here 24/7, 365 days a year for all your needs. Find out how to contact us online, useful phone numbers and our frequently asked questions.
Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded. Outside these hours, please call 0800 032 5963 or +44 (0) 131 339 7609 from abroad. Report a lost or stolen debit card / cheque book.
