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  1. 8 Ιαν 2024 · Ensure that the printer is properly connected to your computer or network. If using a USB cable, make sure it is securely connected to both the printer and the computer. If using a wireless connection, ensure that the printer is connected to the same Wi-Fi network as your computer.

  2. Identify issues with Wi-Fi, USB, and Ethernet connections that can cause the printer to go offline or be unavailable. Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved. Check Wi-Fi network connection.

  3. Try these automated solutions. Print and Scan Doctor. Download and run this app to automatically fix a wide range of printer-specific issues. Run our HP Print and Scan Doctor diagnostic tool to automatically resolve wireless printer issues and other printing issues.

  4. 31 Μαΐ 2022 · Run HPPSdr.exe from the download location on your computer. Once HP Print and Scan Doctor opens, click Start, and then select your printer. If your printer in not in the list, turn it off and on, and then click Retry. If there is a connection problem, follow the instructions in HP Print and Scan Doctor.

  5. 17 Οκτ 2023 · If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.

  6. 18 Ιουλ 2024 · Restart your printer, computer, and wireless router; Reconnect your printer to the network using the HP wireless setup wizard or HP Smart app; Print a wireless report from your printer’s network settings menu to identify any remaining connectivity issues; Check the Wi-Fi network connection and signal strength to ensure proper printer ...

  7. 1 ημέρα πριν · It was installed through WiFi and has been printing away for a few weeks. Suddenly it just says it's offline, and I am not able to figure out how to get it online again. It's switched on. The PC is connected to the same WiFi. When I send a print job to the queue, the printer lights up and clearly reacts, but it then returns Offline.

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