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  1. Download drivers, software, firmware and manuals for your Canon product and get access to online technical support resources and troubleshooting.

  2. Understand and resolve ScanGear Support Codes and messages on a PIXMA MG5700 or MG6800 series printer. If you receive a scan error on your printer panel or computer, check the table below to find possible causes and some actions you can take to clear the error. Error in scanner. Turn off scanner and follow instructions in User's Guide.

  3. Problems while Printing/Scanning from Smartphone/Tablet; Scanning Problems (Windows) Scanning Problems (Mac OS) Mechanical Problems; Installation and Download Problems; Errors and Messages; If You Cannot Solve a Problem

  4. 22 Ιουλ 2024 · Check the following to find out possible causes and solutions for each error code. If an error occurs such as when printing is not successful or when you cannot send or receive a fax or scanned original, the corresponding error code is displayed in a report or in the job log screen as a three-digit number. An original jams in the feeder.

  5. Scanning Problems. Scanner Does Not Work; ScanGear (Scanner Driver) Does Not Start; Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear; Cannot Scan Multiple Originals at One Time; Cannot Scan Properly with Auto Scan; Slow Scanning Speed "There is not enough memory." Message Is Displayed; Computer Stops Operating ...

  6. 27 Ιαν 2023 · This error can also be caused by when either security software or a firewall blocks the scanner driver from working correctly. Since reinstalling the driver did not resolve the issue, I recommend contacting Microsoft and have they check your computer to see if anything is blocking the scanner driver.

  7. Download drivers, software, firmware and manuals for your Canon product and get access to online technical support resources and troubleshooting.

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